It’s OK – Terms & Conditions & Customer Assurance Policy

It’s OK always guarantees quality food products.

We strongly believe in honesty and assure that no customer will ever be deceived.

✅ Payment Policy

Pay only after receiving and verifying your preferred items.

✅ Quality Assurance

If you feel that any product does not meet your expectations, you may immediately contact the branch manager. A fair and complete solution will be provided on the spot.

✅ Pricing Policy

All MRP-labeled items will always be sold at their printed MRP.

Fresh market items (vegetables, poultry, fish, meat) will be charged at the current market rate.

If you ever notice an issue with weight or price, inform the branch manager immediately, and it will be resolved instantly.

✅ Our Commitment

We purchase products directly from the market with our own team and ensure the best quality selection.

We deliver fresh, genuine, and high-quality food products straight to your doorstep.

At It’s OK, we are committed for a lifetime to provide only the best quality products to our customers.

Thank you – from the entire It’s OK family.